FAQ

A: Computer embroidery is the process of creating embroidered designs using computer-controlled embroidery machines.
It is a modern evolution of traditional hand embroidery, utilizing advanced automation to produce precise and beautifully detailed designs.

A: Embroidery digitizing is a key step in the computer embroidery process. It is similar to programming, where a design is converted into a language that embroidery machines can understand.
This allows the machine to follow the digitizer’s instructions and accurately stitch the design onto fabric. The more detailed and complex the design, the higher level of skill and expertise required.

A: You can evaluate the quality of embroidery digitizing based on the following aspects:

1. Detail, Clarity, and Completeness: Whether the design preserves all the details of the original artwork.
2. Smoothness of Stitching: High-quality digitizing ensures the stitches appear smooth, clean, and consistent.
3. Brand & Professionalism: Choosing a reputable and experienced embroidery service is key. Skilled digitizers can deliver higher-quality results and more reliable service.

A: The cost of computer embroidery is typically based on the following factors:

• Digitizing Fee:
  This depends on the complexity and size of the design. The digitizing fee is charged only once—repeat orders of the same design will not incur this fee again.
  
• Embroidery Cost:
  Quantity is the main factor. Larger orders generally receive better pricing compared to small quantities.
  
• Other Factors:
• Size: Larger designs require more materials and time, resulting in higher costs.
• Number of Colors: Each color requires a separate stitching process, so more colors will increase the cost.
• Placement: The embroidery location also affects pricing. For example, a small chest logo and a large back design may have different costs.
• Additional Options:
• Special Effects: Such as 3D (puff) embroidery or metallic thread embroidery.
• Finishing Options: Such as adhesive backing or Velcro.
• Rush Orders:
  Additional fees may apply for urgent orders.

A:

• Sampling Time:
  Sampling typically takes about 3–7 business days. One minor revision is included. Additional design changes may incur a revision fee.
  
• Production Time:
  After the sample is approved, standard production takes approximately 7–14 business days.
  For large-volume orders, please contact us for a more accurate timeline.

A: No minimum order is required—you're welcome to customize even just one piece!
Please note that smaller quantities may have a higher cost per item.

A: The digitizing fee is charged only once. For repeat orders of the same design, there will be no additional digitizing fee.
Pricing for additional orders is mainly based on quantity—we're happy to help you plan your next order!

A: One minor adjustment is included after sampling.
However, if there are changes to the design—including size adjustments—a revision fee may apply.

A: Yes, absolutely! You’re very welcome to provide your own garments, hats, or other textiles for custom embroidery.

If you’re unsure whether your items are suitable, feel free to contact us—we’re happy to help!

A: To provide an accurate quotation, please share the following details:

• Artwork file: High-resolution JPG (300 dpi or above) / PNG / AI (CS3–CS6) / PDF / CorelDRAW
• Desired size
• Product type (e.g., polo shirts, jackets, caps, patches, etc.)
• Quantity
• Required delivery date

A: Yes, to ensure clarity and readability, we recommend the following minimum sizes:

• English letters: Minimum height of 4 mm (lowercase)
• Chinese characters: Minimum height of 7 mm

These sizes help ensure the embroidery appears clean and legible.

If you have a specific design in mind, feel free to contact us—we’ll be happy to advise on the best size!